CMO Oversight - Quality Oversight of Pharmaceutical Contract Manufacturing Organisations

10/11 December 2025, Berlin, Germany

Course No. 21898

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Speakers

Canice Kearney

Canice Kearney

Shire Pharmaceuticals Ireland

Dr Sue Mann

Dr Sue Mann

Sue Mann Consultancy

Energy Kristina Hansen

Energy Kristina Hansen

MilCor Consulting

Jette Petersen

Jette Petersen

F. Hoffmann-La Roche

Objectives

Hear and discuss the expectations and best practices for effective and efficient Contract Manufacturing Organisations (CMO) Quality and Supply Chain Oversight processes and how to get there. This will support you turning your company’s quality excellence goals into reality.

Background

Marketing Authorisation Holders (MAHs) but also innovative Start-Ups and Research & Development organisations outsource parts, if not all, of manufacturing, testing and distribution activities for their product(s).

There are some good reasons for such an approach. It gives smaller organisations the opportunity to bring their own product(s) to the market and keep the focus on research and development and it also helps attracting investors. The actual employees can concentrate on core competencies. For larger companies, it offers more flexibility, focus on core competences and a good way to quickly add new products to the portfolio and develop markets faster.

Of course, such a business model also brings some challenges. The contract giver needs a high degree of trust with the business partners in the supply chain, must be able to deal with differences in corporate and quality culture and, above all, have the necessary oversight of the quality and supply chain of all activities and products.

Just as it is with other business areas, management has the responsibility to ensure that systems are in place to effectively monitor the state of control in order to intervene with timely decisions to manage risk, achieve goals, and add stakeholder value. It is of utmost importance to detect and heed possible problems early enough.

Target Group

QA Managers and Executives from MAHs/Virtual Companies including Senior Management and Business Executives and those involved in improving the Pharmaceutical Quality System.

Date / Venue / Presentations / Certificate

Date
Wednesday, 10 December 2025, 09.00h – 17.15h
(Registration and coffee 8.30h – 9.00h)
Thursday, 11 December 2025, 08.30h – 15.15h

Venue
HYPERION Hotel Berlin
Prager Straße 12
10779 Berlin, Germany
Phone +49 (0) 30 / 236250 0
Email hyperion.berlin@h-hotels.com

The presentations for this event will be available for you to download and print before and after the event. Please note that no printed materials will be handed out on site and that there will not be any opportunity to print the presentations on site.

After the event, you will automatically receive your certificate of participation.

Programme

CMO Oversight - Quality Oversight of Pharmaceutical Contract Manufacturing Organisations

Seminar Programme as PDF

Regulatory Background and Requirements
  • What does ‘Oversight’ mean?
  • Applicable GMP requirements when working with CMOs
  • Which are the essential Pharmaceutical Quality Systems (PQS) elements?
Marketing Authorisation Holder (MAH) Responsibilities
  • The ultimate responsibility for the performance of a medicinal product
  • Articulating MAH responsibilities in a complex organization
  • Effective MAH governance
Quality and Supply Chain Oversight when working with CMOs – what is different and what are the Challenges?
  • What does CMO oversight mean and what is expected?
  • What aspects of the supply chain are relevant and how is sufficient oversight achieved?
  • How to handle more than one quality system
  • How to manage differences in culture and language
Supply Chain Maps – Examples of Complexities involved
  • What is required of a Supply Chain Map (SCM)?
  • Control and format of SCMs and setting the scope of responsibilities
  • Achieving value from use of SCMs – and aligning company’s approach for supply
Interactive Session: What is needed in your Organisation?
(Specific Quality System Aspects)
  • How the PQS should interact with other companies’ Systems
  • Detailed review of possible points of interaction (e.g. change controls, deviations/non-conformances, complaints & recall, preparation of the Product Quality Review, audits……)
  • How to ensure effective and efficient interaction and communication.
  • What are the challenges to overcome?
Batch Certification – Minimum Requirements & Best Practices
  • Arrangements for QP Certification at the contract giver
  • Manage deviation reporting and change control implementation
  • Batch Certification – Considerations for outsourcing
  • Case studies, examples of effective arrangements
Case Study IMPs: CDMO Oversight at Roche
  • Responsibilities
  • Contract Development and Manufacturing Organisations (CDMO) selection and Control
  • Overview Management
  • Point of contacts
  • Reviews and quality reports (external/ internal)
Dealing with difficult CMO Stakeholder Behaviour
  • Top 10 most difficult behaviours to handle
  • Reasons
  • How to increase engagement
CMOs needing high Level of Oversight
  • Triggers, figures and stickers
  •  Handling below satisfactory CMOs
Use of Quality Risk Management (QRM)
  • Objective of QRM and how best to use this tool
  • When to use QRM proactively and how to ensure this is effective
  • Examples of when QRM has to be used reactively and how to make informed, scientific decisions
Post Product Release Oversight Responsibilities
  • MAH’s responsibilities after certification and release of medicinal product
  • Establishing arrangements for effectively managing defect reporting, potential market actions, supervisory authority engagement  
The GDP Interface
  • Reminder of GDP guidance available for APIs and products
  • How this interface should work to ensure product reaches patient in suitable condition
  • Challenges to overcome

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This course is part of the GMP Certification Programme "ECA Certified Quality Assurance Manager" Learn more

ECA-Member*: € 1890,-
Non ECA Member*: € 2090,-
EU/GMP Inspectorates*: € 1045,-
APIC Member Discount*: € 1990,-

(All prices excl. VAT). Important notes on sales tax.

* also payable by credit card
American Express Visa Mastercard

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Do you have any questions?

Please contact us:
Tel.: +49 6221 8444-0
E-Mail: info@gmp-compliance.org

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